{"generatedAt":"2026-11-03T18:31:22.232Z","overall":"degraded","heartbeatAgeSeconds":1,"components":[{"label":"Website","state":"operational","uptime24h":1,"latencyMs":259,"lastChecked":"2026-11-03T18:30:17.734Z"},{"label":"Pricing page","state":"operational","uptime24h":1,"latencyMs":258,"lastChecked":"2026-11-03T18:30:17.868Z"},{"label":"Contact page","state":"operational","uptime24h":1,"latencyMs":258,"lastChecked":"2026-11-03T18:30:17.994Z"},{"label":"Services pages","state":"operational","uptime24h":1,"latencyMs":258,"lastChecked":"2026-11-03T18:30:18.119Z"},{"label":"Contact form","state":"operational","uptime24h":1,"latencyMs":42,"lastChecked":"2026-11-03T18:30:18.499Z"},{"label":"Website chat","state":"operational","uptime24h":1,"latencyMs":132,"lastChecked":"2026-11-03T18:30:18.754Z"},{"label":"Checkout (test mode)","state":"operational","uptime24h":1,"latencyMs":47,"lastChecked":"2026-11-03T18:30:18.623Z"},{"label":"Client portal","state":"operational","uptime24h":1,"latencyMs":239,"lastChecked":"2026-11-03T18:30:18.247Z"},{"label":"Database","state":"operational","uptime24h":1,"latencyMs":50,"lastChecked":"2026-11-03T18:30:18.885Z"},{"label":"Agent job queue","state":"operational","uptime24h":1,"latencyMs":111,"lastChecked":"2026-11-03T18:30:19.011Z"},{"label":"Knowledge index","state":"operational","uptime24h":1,"latencyMs":31,"lastChecked":"2026-11-03T18:30:19.142Z"},{"label":"Email","state":"operational","uptime24h":1,"latencyMs":30,"lastChecked":"2026-11-03T18:30:19.273Z"},{"label":"Internal links","state":"operational","uptime24h":1,"latencyMs":null,"lastChecked":"2026-11-03T03:20:25.358Z"},{"label":"Sitemap","state":"operational","uptime24h":1,"latencyMs":263,"lastChecked":"2026-11-03T18:30:18.370Z"}],"incidents":[{"id":"01M619AMK3SKG38XQ4VAF82DD1","summary":"Website chat is failing","status":"resolved","openedAt":"2026-10-28T12:56:26.495Z","resolvedAt":"2026-10-28T13:01:00.036Z"},{"id":"01M619AH1JENQ1KHNBTWATDP15","summary":"Checkout (test mode) is failing","status":"resolved","openedAt":"2026-10-28T12:56:22.859Z","resolvedAt":"2026-10-28T13:00:58.096Z"},{"id":"01M619AB7MD2FP7MS3EGHHEJ1J","summary":"Contact form is failing","status":"resolved","openedAt":"2026-10-28T12:56:16.905Z","resolvedAt":"2026-10-28T13:00:56.171Z"},{"id":"01M619A5B8FB2DDBG5E8JD49QC","summary":"Client portal is failing","status":"resolved","openedAt":"2026-10-28T12:56:10.881Z","resolvedAt":"2026-10-28T13:00:54.220Z"},{"id":"01M6199YK62DD9VBMZSZ909FYD","summary":"Services pages is failing","status":"resolved","openedAt":"2026-10-28T12:56:03.972Z","resolvedAt":"2026-10-28T13:00:52.257Z"},{"id":"01M6199RPES0TNCZ33PT4MDEN5","summary":"Contact page is failing","status":"resolved","openedAt":"2026-10-28T12:55:57.930Z","resolvedAt":"2026-10-28T13:00:50.319Z"},{"id":"01M6199JW69HFH3M3R4AWW9A23","summary":"Pricing page is failing","status":"resolved","openedAt":"2026-10-28T12:55:51.971Z","resolvedAt":"2026-10-28T13:00:48.376Z"},{"id":"01M6199CQ7SKYA47MTD9PSYFPN","summary":"Website is failing","status":"resolved","openedAt":"2026-10-28T12:55:45.668Z","resolvedAt":"2026-10-28T13:00:46.353Z"},{"id":"01M59354BCPHZB9C9NJCJWP0E6","summary":"Workflow crawl-2026-10-19 (CRAWL_WORKFLOW) could not be restarted","status":"open","openedAt":"2026-10-19T03:26:48.350Z","resolvedAt":null},{"id":"01M56GRDX4R7CTWD5CTQF42TDZ","summary":"Workflow crawl-2026-10-18 (CRAWL_WORKFLOW) could not be restarted","status":"open","openedAt":"2026-10-18T03:26:48.927Z","resolvedAt":null}]}